Privacy Policy

Last Updated: July 2026

Sync ("Sync", "we", "our", or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you access or use the Sync dating and social networking platform, website, mobile application, and related services.

Information We Collect

We may collect the following categories of information:

User Profiles & Uploaded Content

When creating a Sync account, you may provide profile information, photos, interests, preferences, and other content. Information you choose to display publicly may be visible to other users of the platform.

You are responsible for the information you choose to share with other users through your profile or interactions on Sync.

Chat Messages & Communication

Sync provides messaging and communication features that allow users to connect and interact with each other.

We may collect and process:

This information is used to operate messaging services, improve functionality, investigate abuse, and maintain platform safety.

Chat Security & Privacy

We take reasonable measures to protect user communications and personal information.

Sync does not routinely monitor or read private conversations. However, messages or shared content may be reviewed when:

Location Information

With your permission, Sync may collect approximate or precise location information to provide location-based matching and discovery features.

You may disable location permissions through your device settings, although certain features may not function properly without location access.

How We Use Your Information

Community Safety & Moderation

To maintain a safe and respectful environment, Sync may review reports, investigate complaints, and take action against users who violate our Terms of Service.

We may process information related to:

Accounts engaging in harassment, scams, impersonation, illegal activities, hate speech, or other prohibited behavior may be restricted, suspended, or permanently removed.

Account Verification & Security

Sync may use verification procedures such as email verification, phone verification, OTP verification, or other methods to improve platform security and reduce fraudulent activity.

We use reasonable technical and organizational safeguards designed to protect user data from unauthorized access, alteration, disclosure, or destruction.

Cookies & Tracking Technologies

We may use cookies, analytics tools, and similar technologies to improve performance, analyze traffic, remember preferences, and enhance user experience.

Third-Party Services

We may use trusted third-party providers for hosting, cloud storage, analytics, customer support, notifications, communication services, and platform functionality.

These providers operate under their own privacy policies and may process information on our behalf.

Data Retention

We retain information for as long as necessary to provide services, maintain platform security, resolve disputes, enforce policies, and comply with legal obligations.

Deleted accounts may have certain information retained for a limited period where required for fraud prevention, safety investigations, legal compliance, or enforcement purposes.

Blocking & Reporting Features

Users can block or report other users at any time. Information submitted through reports may be reviewed by our moderation team to investigate potential violations and maintain community safety.

Your Rights

You may have the right to:

Children's Privacy

Sync is intended only for users who are at least 18 years old. We do not knowingly collect personal information from children under 18 years of age.

Data Security

We implement reasonable security measures designed to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with an updated revision date.

Contact Us

If you have any questions about this Privacy Policy or your data, please contact us.

Website: https://syncapi.platinumhomeservices.ca