Delete Your Sync Account
Last Updated: September 2026
How do I delete my Sync account?
You can request account deletion directly from the Sync app
through your account settings. Once you confirm the deletion
request, Sync will process the request in accordance with our
privacy, security, and legal requirements.
How to Delete Your Sync Account
If you can access your Sync account, use the account deletion option available within the app.
- Open the Sync app.
- Sign in to the account you want to delete.
- Open Settings.
- Go to the account settings or account management section.
- Select Delete Account.
- Review the information displayed and confirm your deletion request.
Account deletion is intended to permanently close your Sync account rather than temporarily hide or pause your profile.
What Happens When You Delete Your Account?
When an account deletion request is processed, information associated with the account may be removed from active Sync services in accordance with our data retention practices.
This may include information such as:
- Profile information associated with your Sync account.
- Profile photos and other media you uploaded.
- Dating preferences and discovery settings.
- Matches and account connections.
- Account-related activity and other personal information associated with your use of Sync.
What Happens to Messages and Communications?
Account deletion may affect messages and communication data associated with your account.
Some information may need to be retained where necessary for legitimate safety, security, abuse prevention, dispute resolution, or legal purposes.
Is Any Information Retained After Account Deletion?
Certain limited information may be retained after an account deletion request where necessary for legitimate purposes such as:
- Fraud and abuse prevention.
- Platform and user safety.
- Resolving disputes or investigating reports.
- Enforcing our Terms of Use.
- Complying with applicable legal obligations.
Information that must be retained for these purposes is handled according to applicable requirements and our Privacy Policy.
Backup and Technical Data
Residual copies of information may temporarily remain in backup, security, or technical systems after deletion from active services.
Such information may remain until it is removed or overwritten through normal system processes, subject to applicable security and legal requirements.
What If I Cannot Access My Sync Account?
If you cannot access your account, do not create a deletion request using another person's account or provide sensitive login credentials to another user.
Additional account recovery or deletion request options may be provided through Sync as support options become available.
Privacy and Account Data
For more information about the categories of information Sync may collect, how information is used, and circumstances where certain information may be retained, please read the Sync Privacy Policy.
Account Rules and Terms
Your use of Sync and your account is also governed by the Sync Terms of Use.